Via Europa 4/6 - 24050 Orial al Serio (Bg) - Italia
+39 035.6661001 / +39 035.319746
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57Reshotel Orio general Terms and Conditions for guests


Prices depend on the size of the apartments. In addition, the longer you stay, the lower the daily cost.

Booking is easy:

1) Select the preferred apartment with the assistance of our staff: send and enquiryor call us at +39 035.6661001 / +39 035.319746 you will be provided a customized quote within 24/48 hours.

2) An email will be sent to you with all the essential information for the booking process, in 5 minutes you will have signed the online contract and choose the type of payment of the down-payment (by credit card or wire transfer).

3) The balance and a security deposit (€300 for short stay – less than 15days, and €1000 for long stay) it is due before the arrival at the property. A second driven process will help you to make the payment online.

4) Before entering the apartment you will be given all the information about the rooms and facilities. The keys to the Apartment will be given on the spot by a member of our staff at such location and time as agreed by prior arrangement.


The payment of the rooms will be carried out directly at the hotel unless otherwise agreed by phone or email with the reception. During the booking will be required details by credit card only as guarantee.

Cancellation Policy and prepayment

  • In case of no show or late cancellations will be charged the first night, plus tax.
  • Exceptions could be considered.
  • For prepaid rates, 100% prepayment at time of booking. The booking can not be canceled, changed or refunded./li>

Conditions for children

  • Children under 2 years old stay free in parents’ room. When breakfast is included in the price is free for one child up to 11 years staying in parents’ room.
  • Quando la colazione è inclusa nella tariffa è gratuita per un bambino fino a 11 anni che soggiorna nella camera dei genitori.

We accept credit cards

  • American Express, Visa et Mastercard.


  • Check-in from 3:00 p.m.
  • Check-out at 12:00 p.m.
  • Non-smocking rooms only